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| Quality » Management Model |
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In 2003, Furnas approved a management model based on the Criteria for Excellence Issued by the National Quality Foundation, representing state-of-the-art management technologies. The key aspects of the model are:
» Systematic thinking
» Organizational learning
» Cultivates innovation
» Leadership and constant values
» Process and information guidance
» Vision of the future
» Generate value
» Focus on people
» Understand the customer and the market
» Develop partnerships
» Social responsibility
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